FAQ Essentials - GreenCommerce

GreenCommerce Essentials

ind here the answers to the most frequently asked questions about GreenCommerce Essentials

It is not smart to switch from GreenCommerce to GreenCommerce Essentials. You have already gone through the implementation process with GreenCommerce and have already paid for these costs. You may also have already purchased modules or module packages to further automate certain processes. GreenCommerce Essentials supports limited extensions (link with FreshBabel Messenger, Power BI and Twinfield accounting package); it only covers the basic functions to get started quickly as a small or starting fresh produce company. You will also have to take into account the limitations in support options (only mail support) and a financial switch to a monthly subscription.

All basic processes to get started as a small or starting fresh produce company. This includes processes such as purchasing, sales, stock and finance. It is also possible to choose extra options such as a link with the accounting package Twinfield, FreshBabel Messenger and Power BI.

You can opt for a link with Microsoft's Power BI and Twinfield accounting package. Furthermore, a digital connection via FreshBabel Messenger is available, which enables a mutual exchange of messages with various companies in the sector.

GreenCommerce Essentials has been specially developed for small(er) or starting fresh produce companies that want to get started quickly with a software package. With GreenCommerce Essentials you do not have to purchase (expensive) server space and there will not be a long implementation process.

Unlike a GreenCommerce implementation process, there will be little personal guidance during the implementation. There will be an initial visit by one of our employees or guidance will be offered through online (video) meetings.

Online support is only available for GreenCommerce Essentials. Mail support will be answered within 24 hours. There is no telephone and 24/7 (in case of emergency) support available, which is included with GreenCommerce.

GreenCommerce Essentials is purchased on a subscription basis (monthly amount) and can be built up per user.

Yes. Basically, both systems are identical to each other, however GreenCommerce can be built and expanded by means of module packages. Because the implementation process can be skipped when you switch from GreenCommerce Essentials to GreenCommerce, you save a lot of time. Due to the scalability of GreenCommerce (Essentials), the software can grow at the same pace as your organization.

As a small(er) fresh produce company you can immediately start with GreenCommerce Essentials because the server is offered in the cloud, in contrast to GreenCommerce where server space must be purchased. It is also faster to implement because it works with a small number of users and focuses only on the automation of standard business processes. In addition, an integrated link with FreshBabel Messenger is available for every GreenCommerce Essentials user, enabling digital messaging towards a large number of companies.

GreenCommerce Essentials can be set up quickly, after which users can get started right away. The data is collected and processed online in a cloud server. This server room is offered by JEM-id in collaboration with its partner Blue Coded. Blue Coded is a certified provider with data centers at different locations. The facilities of these data centers are designed to protect data against leaks, external access, fire and theft. For more information, please visit the Blue Coded partner page.

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